This video features Colin Clark of the Inclusive Design Research Centre, OCAD University, Toronto, Canada, in a conversation with Amee Godwin, ISKME, at the Open Video Conference 2011. Thinking about broader notions of usability, Colin discusses inclusive design and interaction with a software system as the ability to accommodate a satisfying personalized experience. OER, or open educational resources, can potentially reach learners in new ways due to their adaptability and separability, in contrast with many traditionally licensed resources.